eCOMMERCE FULFILMENT

Keep up with demand without the stress of managing it all in-house

eCommerce services

End-to-end fulfilment

Faster delivery

Personalised

Scalable growth

Trusted execution

Engine's eCommerce capability extends beyond just sending orders. From warehousing and pick-and-pack to branded packaging and real-time tracking—we offer a full turnkey solution or the ability for you to plug into our automation options.

We take the complexities out of your eCommerce operations so that you can focus on your core business and speaking to your customers. Whether you're handling 10 orders a day or 10,000, our fulfilment service scales with you. With flexible warehousing, automated order handling, and national delivery, you’ll never have to worry about keeping up with demand.

Brand the experience

Personalisation at scale

Turn every delivery into a brand moment. From custom packaging to personalised inserts and loyalty cards, we help you deliver more than just a product. Create consistent, branded experiences that customers remember and come back for.

Automated fulfilment

We connect with your store so you can stay focused on growth. We integrate with leading eCommerce systems like Shopify, WooCommerce and BigCommerce. Orders flow automatically, fulfilment is handled in real time, and tracking updates are sent without lifting a finger.

eCommerce fulfilment solutions

Branded packaging

Campaign-based fulfilment

Integration & automation

Local & international shipping

Loyalty program fulfilment

Personalised print and embellishing

Pick, pack & distribution

Returns management

Warehousing & inventory

Branded packaging

Deliver a premium brand experience

We produce custom packaging solutions to suit your brand—boxes, mailers, labels, tissue and more. Enhance your customer’s unboxing experience while reinforcing brand value with every delivery.

Campaign-based fulfilment

Support launches, promos and seasonal offers

We can scale fulfilment for promotional campaigns, influencer kits, or one-off offers with custom packaging, branded materials and fast turnaround—without interrupting your core operations.

Integration and automation

Connect your store to our systems

Our platform integrates with leading eCommerce platforms like Shopify, WooCommerce, and BigCommerce. Automate order flow, fulfilment, tracking and updates with minimal manual effort.

Local and international shipping

Smart delivery, wherever your customers are

We ship across Australia and beyond—working with Australia Post and other major carriers. Our bulk rates, smart routing and parcel tracking ensure your orders get to customers quickly and cost-effectively.

As a bulk mail partner of Australia Post we have API integrations built directly into their eParcel system. Customers will receive tracking notifications as soon as their parcel is sent.

Loyalty program fulfilment

Connect online orders with ongoing loyalty

Support your loyalty program with printed cards, tier rewards, or QR-enabled tracking – packed and sent with online orders. A great way to build long-term value beyond the transaction.

Personalised print inserts

Tailor every package to the customer

Include personalised thank-you notes, loyalty messages, or promotional offers in each order. Driven by customer data, we print and insert variable content that deepens engagement and drives repeat purchases.

Personalised embellishment

We provide the unique opportunity to personalise select store items including apparel and merchandise.

Pick, pack and distribution

Accurate, efficient order handling

We receive, pick and pack every order with care and precision—whether it’s a single item or a complex multi-item kit. Our systems reduce errors, speed up turnaround and ensure every order arrives exactly as expected.

Returns management

Simplified returns, better customer experience

We handle returns and exchanges on your behalf, from customer support to inspection and restocking. Our process helps close the loop smoothly—keeping your operations lean and your customers happy.

Warehousing and inventory

Real-time stock control and secure storage

Store your products in our managed facilities with full visibility into stock levels and order status. Our integrated systems help you track inventory, set reorder alerts and avoid costly stockouts or overages.

Let’s simplify your fulfilment and grow your business

Whether you’re starting up or scaling fast, Engine’s eCommerce fulfilment solutions help you deliver faster, manage less, and give your customers a better experience.